We’re all so busy, rushing here and there, making decisions on the hoof and avoiding anything that might add to the stress.
Just to remind us fundamentally what feedback is, think about yourself stood in front of a mirror. You’re seeing yourself from the perspective of another person, and to quote an old saying you’re seeing yourself, ‘warts and all’. Your hair, makeup, clothes, shoes…all reflected back at you in order for you to make adjustments, changes and improvements.
It matters to us how we look – and it should equally matter to us all how our customers or users of our services view us!
Here are 6 reasons why feedback matters: