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Why point of experience feedback delivers results

In our busy world, where our time is so under pressure, we guard ourselves against anything that might add more to the workload, and that includes giving feedback!

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What is the right approach for discovering whether your employees love their job?

A happy employee is a productive employee. But how do you find out how happy your employees are? It is a question we get asked by our customers all the time – what is the right way to collect good quality feedback? Be it from customers, employees, visitors, patients etc etc etc. with so many options for obtaining feedback, selecting the ‘right’ approach can feel like a minefield.

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The pulse of employee engagement: can you afford not to take it?

Your employees are the life blood of your organisation. Whether they are customer facing, office based or at the heart of your production line, each employee can hold the key to your business growth. Capturing the insights employees hold can drive exponential growth and performance through better engagement, process improvements and higher staff retention.

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