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    Celebrating teamwork

    Behind every successful brand is a successful team. And this was never more evident than when ViewPoint recently celebrated 4 key team members reaching milestones in their service.

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    Call us ViewPoint

    Following continued UK and international growth and development of the ViewPoint platform, Customer Research Technology Ltd (CRT) will now trade as ViewPoint.

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    Introducing the ViewPoint Pulse

    The new ViewPoint Pulse is a stylish, portable 10” feedback kiosk designed to ease thoughts and opinions from customers or employees in-the-moment.

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    Simon is guest blogger for HappyOrNot

    In a new blog published by HappyOrNot "Why Less is More in Customer Experience Feedback" , Simon Rowland looks at feedback from the customers perspective.

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    Second Generation ViewPoint CX Platform Upgrade

    Second Generation ViewPoint CX Platform Upgrade

    PRESS RELEASE

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    In the pursuit of happiness : CRT partner with HappyOrNot

    HappyOrNot, global leaders in instant customer and employee satisfaction reporting, have partnered with CRT to supply innovative touch button feedback terminals to the UK market.

     

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    Feedback SOS at OSS - The University of Hull 'one stop shop'

    CRT were invited to attend the AskHU One Stop Shop 2016 event at the University of Hull. The event’s objective was to bring together Student Services teams from across the country to discuss, share and review student services provision and best practice. The focus of the 2016 event was how to help, understand and support students; as both learners and customers.

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    Touchscreen kiosks the feedback solution of choice for students

    CRT touchscreen kiosks have been highlighted as the feedback solution of choice in a recent survey, conducted on 150 students, staff and visitors of the AskHU helpdesk.

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    Waitrose takes a fresh approach to customer engagement with CRT

    Waitrose captures customer feedback in real-time with CRT's technology   

    The convenience arm of the John Lewis group; little Waitrose, is working with research specialist CRT ViewPoint to engage with its customers in-store, at the point of experience.   

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