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    Patient Experience Celebrated at PEN National Awards

    Many NHS trusts and health organisations gathered for the Patient Experience Network (PEN) National Awards in March 2019. The annual event celebrates the best in patient experience initiatives and both runner ups and winners deserve applause.

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    ViewPoint off to sea!

    We are excited to share that we will attending Seatrade Cruise Global in Miami taking place on the 8th – 11th April 2019. The biggest show of its kind unites 11,000 professionals around a singular sensation: feeling at home on the sea. We will be showcasing our feedback devices that have been proven to collect valuable feedback from passengers, to help understand what keeps them feeling at home on board cruise ships!

     


    Find us together with Image holders on stand 1409.


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    Celebrating Employee Engagement

    In the 2019 Retail Week Awards, many leading brands have won accolades for their work, which includes an award for ‘Best Place to Work’. A panel of industry experts will have pored over the evidence for why the entrants deserve to win the award – and the best entry selected.

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    We made it to the Snowdon summit (and back again)

    Team ViewPoint completed their charity climb to the top of Snowdon on the 28th September, completing the round trip in approximately 6 hours, and smashing their fundraising target.  

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    3650 days but light years apart!

    So this image is 10 years old this month!  PDAs (Personal Digital Assistants for those of you too young to remember) were still quite a big thing back then.  The earlier models didn’t tend to have a connection to any network directly, connecting to a PC to syncronise, yet, back then seemed such a huge leap from the traditional Filofax!

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    Patient Experience at North Middlesex University NHS Hospital

    ViewPoint Pulse feedback devices are being enjoyed by patients and staff at North Middlesex University NHS Trust. The first few days saw hundreds of responses flood in, following the roll out early 2018.

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    Celebrating teamwork

    Behind every successful brand is a successful team. And this was never more evident than when ViewPoint recently celebrated 4 key team members reaching milestones in their service.

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    Call us ViewPoint

    Following continued UK and international growth and development of the ViewPoint platform, Customer Research Technology Ltd (CRT) will now trade as ViewPoint.

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    Introducing the ViewPoint Pulse

    The new ViewPoint Pulse is a stylish, portable 10” feedback kiosk designed to ease thoughts and opinions from customers or employees in-the-moment.

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    Simon is guest blogger for HappyOrNot

    In a new blog published by HappyOrNot "Why Less is More in Customer Experience Feedback" , Simon Rowland looks at feedback from the customers perspective.

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